First Class Services

We let our work speak for itself…


    We don’t like to assume. We spend time with you to understand the needs and objectives of your organisation. Our aim is to co-produce a strategy with your input that is bespoke and tailored to your requirements.


    Following a consultation with you, we produce a proposal of recommendations to implement an engagement strategy. This recommendation will include information sourced from your target audience, acquired through community outreach, conducted by our trained team.


    To engage your audience will usually require an event that we can organise and facilitate with you.

    • Focus group (up to 12 people)
    • Seminar (up to 30 people)
    • Conference (unlimited number of people)

    Please see our case study for West Midlands Police Crime Commissioner’s Office


    In conjunction with your event or following your event, we can design any media that you may require. This could be (but is not limited to) any of the following:

    • Business cards
    • Posters
    • Leaflets
    • Youtube videos
    • Radio adverts

    Please see our case study for
    Criminal Cases Review Commission (CCRC)


    Do you have a project or event that you are working on, that you would like us to promote and do outreach for?

    We have a very wide network of people on our social media platforms, ranging over 4000 people, a specialist team of outreach staff that can distribute your material to hotspot locations as well as promote through word of mouth. We have a very dedicated and committed team that would put their full efforts into making sure that your project or event gets the recognition and support it needs. 

    We have a range of different packages available depending on your requirements for your project or event.


    For more information
    Outreach and Promotions Pack

We let our work speak for itself…

Here what some of our credible clients had to say about the services we have provided

I have got to know you and your organisation through my role as a board member for the Youth Justice Board. As you are aware, I am the Board Member lead for the over representation of Black Asian And Minority Ethnic young people in the youth justice system across England and Wales. I have been impressed by the innovative approaches that you have taken to reach some communities which lack trust in society and statutory services. You have been able to bridge the gap between statutory services and the communities and the young people that we need to engage with positively.

Mr Keith FraserBoard Member Youth Justice Board

In a short time-frame First Class Legacy created a film for the CCRC which is both powerful and emotional in a way that young people understand and trust. Since its launch in December 2016 the CCRC has received a great deal of positive feedback from a range of different people and organisations on this video. In closing I would strongly recommend First Class Legacy if you are looking for a way to effectively and positively engage and connect with young people and diverse communities.

Catherine DilksCrime Cases Review Commission (CCRC) Customer Service Manager

I am writing on behalf of the team at Sandwell Youth Offending Service to thank you for the training you delivered for us around the theme of engaging with young people from over-represented groups in the Youth Justice System.

As you know, the event was well attended by staff from the YOS, Police and the Substance Misuse Team, all of whom found the topic engaging and the delivery from yourself and all the speakers very credible and informative.

It gave us much to think about as a team, we aim to take forward the learning from the event in shaping the service.

Michael BothamSandwell Youth Offending Services (YOS) Manager